LEGAL REFERENCE

7jjj par Aap ka Khel Surakshit Hai

Hamari platform Pakistan ke supported ilaqon mein kaam karta hai aur aapke account ko qanoon ki purbandishi mein rakhta hai. Har withdrawal, har deposit aur har transaction ko...

Account SecurityTransparent PayoutsLocal Payment ComplianceDispute Resolution
7jjj 7jjj par Aap ka Khel Surakshit Hai

Sharait aur Zimmedari

Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.

MADAD KE RAASTE

Jab Aapko Sawaal Ho

Team online

Live Chat Support

Hamara support team aapke lobby mein available hai. Kisi bhi question ke liye chat kholo aur foran jawab paao. Hamari team ur-Latn-PK mein baatein karta hai.

Email Support

Agar tumhara masla kuch lambi baat ho, to email likho. Hamara legal team 48 ghanton mein jawaab deta hai. Har email secure rakhaa jaata hai.

Account Support

Agar aapka account block ho ya withdrawal pending ho, to account settings mein 'Report' likho. Hamara team fauran dekhaygaa aur theek karegaa.

BHAROSA KE ALAMAT

Hamara Platform Kaisa Kaam Karta Hai

Secure Payment Gateway

JazzCash, Easypaisa, SadaPay aur Raast se jo paise aate hain, wo encrypted tunnel se aate hain. Aapka PIN aur OTP sirf aapke paas rahta hai. Hamara system har transaction ko verify karta hai.

Account Verification

Jab aap 7jjj par account banate ho, hamara system aapka info check karta hai. CNIC ya ID lagti hai. Ye tarike se hamara naam thik rahta hai aur fake accounts nahi bantin.

Withdrawal Timeline

Agar aap paise nikalna chahte ho, hamara system fauran approve karta hai. JazzCash aur Easypaisa se 5-10 minute mein paise mil jaate hain. SadaPay aur Raast se bhi foran.

Dispute Handling

Agar koi transaction galat ho ya paise nahi aaye, to support mein report karo. Hamara team us transaction ko dekhaygaa aur proof maangega. Agar hamara fault hai, to fauran theek hoga.

Data Protection

Aapka naam, address aur banking info secure server par rakhi jaati hai. Hamara platform mein two-factor authentication available hai. Aapke password ko kisi ne na dekh sake, ye hamara kaama hai.

Transparent Terms

7jjj ke saari sharait seedhi likhi hain. Hamara policy page mein sab kuch likha hai. Agar koi cheez samjh na aaye, to chat par likho aur hamara team explain karegaa.

QUE RAKHTA HAI HAM

Dusre Sites se Hamara Farak

01

Local Payments Only

Hamara payment system sirf JazzCash, Easypaisa, SadaPay aur Raast se kaam karta hai. Ye payment methods Pakistan mein kaam karte hain, to aapko ye sab mein se select karna padta hai.

02

Ur-Latn-PK Language

Hamara support, aapka account dashboard, aur ye legal page sab kuch ur-Latn-PK mein likha hai. Kisi ko English samjh na aaye, to Roman Urdu mein padho.

03

Pakistan-Focused Support

Hamara support team Pakistan mein baithta hai aur Pakistan time ke hisaab se support deta hai. Jab aapko zaroorat ho, hamara team Pakistan mein available ho jaata hai.

04

Withdrawal Verification

Har withdrawal par aapko OTP ya email confirmation milta hai. Ye tarike se galat withdrawal prevent hota hai. Aapka paise safe jaata hai.

05

Account Security Features

Aap apne account par password badal sakte ho, two-factor authentication on kar sakte ho, aur session logout kar sakte ho. Hamara system session timeout bhi automatic karta hai.

06

Dispute Resolution Process

Agar koi problem ho, to 48 ghanton mein hamara team investigation start karta hai. Transaction history, payment proof aur account logs dekh ke theek kiya jaata hai.

07

Transparent Fee Structure

7jjj ke sab fees seedhe likhe hain. Deposit mein kya fee hai, withdrawal mein kya hai, ye sab clear likha hai aur surprise fees nahi hote.

7jjj par Aapko Kya Milta Hai

Account Dashboard

Jab aap login karte ho, aapko saara kuch ek jagah dikhai deta hai. Balance, recent transactions, pending withdrawals, aur account settings sab ek page par. Kisi cheez ke liye alag tab khulwaana nahi padta.

Transaction History

Har deposit, har withdrawal, har game round ka record likha rhta hai. Aap kisi bhi transaction par click karke details dekh sakte ho. Ye history 12 mahine tak milti hai.

Instant Notifications

Jab aapka deposit confirm ho jaye ya withdrawal process ho jaye, aapko fauran notification aa jaata hai. Email aur SMS dono mein update milta hai. Aapko kabhi wait nahi karna padta.

Account Security Center

Aapke account ke security settings ek jagah likhe hain. Password, two-factor authentication, session management, aur login history sab dekh sakte ho. Kisi ne aapka account se dusri jagah login kiya to aapko notice mil jaata hai.

Withdrawal Request Portal

Paise nikalne ke liye aapko sirf ek button dabo aur amount likhna padta hai. System aapka payment method select kar deta hai aur fauran process ho jaata hai. Koi extra step nahi.

Support Ticket System

Agar aapko koi problem ho, to aap ticket open kar sakte ho. Har ticket ko unique ID milta hai. Aap apne ticket ka status dekhte rho aur support team ke saath track kar sakte ho.

Aapke Sawal aur Hamara Jawab

Agar hamara system aapke account ko suspicious samjhe, to wo block ho sakta hai. Ye security ki wajah se hota hai. Block hone par aapko email milta hai. Aap support mein document bhej kar appeal kar sakte ho. Agar sab theek hai, to 24-48 ghanton mein unblock ho jaata hai.

Agar aapka withdrawal pending dikhe, to pehle check karo ke aapka account verified hai. Agar verified hai aur phir bhi pending hai, to support ticket kholo. Hamara system sab transactions track karta hai. Agar gateway se issue hai, to ham banking side ko contact karte hain aur 24 ghanton mein solve kar dete hain.

Haan, ham Pakistan mein JazzCash, Easypaisa, SadaPay aur Raast sab mein support karte hain. Supported ilaqon mein ye sab payment methods available hote hain. Jab aap withdrawal request karte ho, to jo method aapne deposit mein use kiya tha, ussi mein se paise nikaal sakte ho.

Aap account settings mein jaao aur 'Security' tab kholo. Wahan '2FA Enable' likha hoga. Uspar click karo aur aapka phone number enter karo. Hamara system aapko OTP bhejega. OTP enter karo aur 2FA on ho jaayega. Ab har login par OTP maangega.

Hamara system automatically 30 minute ke baad logout kar deta hai. Ye security ke liye hai. Agar aapka withdrawal pending tha, to wo pending he rhe gayst. Aap fir se login karke wo withdraw kar sakte ho. Hamara system se request nahi cancel hoga.

Bilkul. Hamara server encrypted hai. CNIC ya ID number, bank account, phone number sab secure rakhe jaate hain. Hamara privacy policy mein likha hai ke ham aapka data kisi ko nahi dete. Sirf payment processing ke liye payment gateway ko dete hain.

Ye rare hota hai kyun ke hamara system verification larti hai. Agar phir bhi ho jaye, to fauran support mein likho. Hamara team transaction ID se tracking karegaa aur dusri party ko notify karegaa. Agar dusri party ne accept nahi kiya, to hamara bank side coordinate karta hai aur refund lagta hai.